REFUND / CANCELLATION POLICY
REFUND / CANCELLATION POLICY
Service fees, cancellation terms and refunds, if applicable, will be governed by the individual proposal, statement of work or service agreement. Unless otherwise agreed in writing, fees for work already delivered, commenced or committed to third parties are non-refundable.
Our Refund Policy
At DIGIT CAMP we believe in clear communication transparent processes and long term partnerships. This refund policy outlines how refund cancellation and service related payments are handled
On This Page
- Overview
- Eligibility For Refunds
- Non Refundable Services
- Cancellation Request
- Refund Process
- Processing Timelines
- Exceptions
- Contact us
01
Overview
Refunds are assessed based on the specific service agreement scope of work and payment made since our services are prime meridily project based and customiz refund eligibility depends on the terms agreed in your proposal quotation or contract
02
Eligibility For Refunds
Refund may be considered only for services that have not yet been delivered and were no substantial works has commenced eligibility for a refund is determine on a case by case bases in accordance with the agreed commercial terms
03
Non Refundable Services
Payments for completed work partially delivered services third party cause and customers deliverable a generally non refundable
04
Cancellation Request
If you wish to cancel a project or service please submit a return request to our team cancellation request a subject to the terms outline in your agreement including any applicable notice period and cancellation fees
05
Refund Process
If a refund is approved it will be process to the original payment method wherever possible our team will confirm the refund amount and process once all relevant details have been reviewed
06
Processing Timelines
Approved refunds are typically processed within 7 to 14 business days the actual time taken for the amount to reflect in your account may vary depending on your payment provider or Bank
07
Exceptions
In exceptional cases such as duplicate payments or technical errors refund maybe reviewed and processed at a word discretion any such cases will be evaluated individually and in good faith
08
Contact Us
At DIGIT CAMP we respect your privacy and our committed to protecting the personal information you share with us.
This privacy policy explain how information maybe collected use stored and protected when you visit our website or interact with our service
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